MASTERCARD DEBIT CARD

SECURE SPENDING, SIMPLIFIED

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HAVE CONFIDENCE WITH EVERY SWIPE

DEBIT CARD FEATURES

Secure Purchases

Enjoy enhanced security and protection against debit card fraud with chip card technology.

Surcharge-Free ATMs

Access thousands of surcharge-free ATMs* through the SUM ATM Network.

Digital Wallet

Add your debit card to your digital wallet and make purchases with your phone. Disclosure: *If you choose an ATM outside of the Country Bank or SUM ATM network, a surcharge may be imposed by the machine’s owner.

EVERY SECOND COUNTS

REPORT YOUR DEBIT CARD AS LOST OR STOLEN

If you believe your debit card has been lost or stolen, notify us immediately by calling 1-800-322-8233 during normal business hours or 1-833-933-1681 during non-business hours. If you are outside of the U.S. please call 1-812-647-9794 during non-business hours.

CARD MANAGEMENT ON THE GO

DEBIT CARD CONTROLS AT YOUR FINGERTIPS

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Deactivate Lost or Stolen Card

Once inside the app, select “Manage Cards” from the menu. If your card is lost, tap the card to disable or to turn it back on tap enable.

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OUR DEBIT CARD HAS YOUR BACK

Manage your spending effortlessly with our feature-packed debit card that is made to protect your finances. Explore the best benefits our card offers:

 

  • 24/7 Fraud Monitoring
  • Additional Online Purchase Security with 3D Secure Solution.
  • Extended Protection with Mastercard’s Zero Liability Protection
  • Instant Issue at any of our Banking Centers 
  • Multiple Cards Issued for Business Employees
  • Customizable Spending Limits
  • Chip Card Technology for Enhanced Security
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TRAVELING? UPDATE YOUR DEBIT CARD STATUS FOR WORRY FREE FUN.

Call Us

Give us a call at 1-800-322-8233 so we can be sure your debit card works as you travel to new zip codes

Send Us A Secure Message

Once inside the app select, Secure Messaging. Please include the last four digits of your debit card number, your dates of travel, and your travel locations (all states/counties.)

FINDING YOUR SOLUTION

DEBIT CARD FAQs

Can I be charged a fee when I use my ATM/debit card?

No. Country Bank does not charge a fee when you use your card; however, you may be subject to a surcharge from another bank when you use their ATM. We belong to the SUM network which allows you to use other SUM member bank’s ATMs without incurring a surcharge. Visit the SUM website for a complete list of participating SUM ATM banks.

Can I make a deposit at any Country Bank ATM/ITM

Yes, at most of our ATM/ITM locations. The only location that cannot accept deposits is the Worcester Public Market.

What is a Chip Card?

The chip is on the front of the card while the magnetic strip is still on the back of the card so you are able to use your card at chip-enabled and magnetic strip terminals.

 

Each ATM or merchant terminal may be different so the rule of thumb is to “follow the prompts.” You will be prompted to re-insert your chip card after swiping your magnetic strip and most terminals and ATMs require you to leave your card in the terminal until the transaction is complete.

HOW CAN WE HELP YOU

CUSTOMER SERVICE

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Locations

Experience the difference of exceptional service when you stop by a local banking center.

FIND LOCATIONS
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FAQs

Elevate your understanding with answers to our most common questions.

GET ANSWERS
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Contact Us

Connect with your local banker by giving us a call or sending an email.

GET IN TOUCH