Help/Customer Service - Country Bank
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CUSTOMER SERVICE

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FIND A COUNTRY BANK LOCATION NEAR YOU

Work with a local team of banking experts at any of our Massachusetts locations. Find an ATM, ITM, or banking center convenient for you.

LOCATE NEAREST BANKING CENTER

YOUR BANKING QUESTIONS, ANSWERED

FREQUENTLY ASKED QUESTIONS

Customer Support

Common questions we are asked about regarding Country Bank.

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ATM & Debit Cards

Everything you need to know about your Country Bank ATM and Debit Cards.

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Online & Mobile Banking

It’s easy to stay connected to your finances with free online and mobile banking.

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Business Services

Questions and answers about the benefits of managing your business accounts and loans with Country Bank.

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Deposit Insurance

Answers to frequently asked questions about how your deposits are insured at Country Bank.

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Loans & Loan Services

Everything you need to know about loans at Country Bank.

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DON’T BE A STRANGER

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CALL COUNTRY BANK FOR LOCAL SERVICE

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Call Your Banker

Call Us at 800-322-8233 for personal, local service. We’re available Monday-Friday from 8 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 2 p.m. If you’re calling after hours, please leave a message and your call will be promptly returned during normal business hours.

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Telephone Banking

Stay connected with our convenient telephone banking service available 24/7! Dial 800-722-7132 to access automated account information whenever you need it.

CALL TELEPHONE BANKING
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Cancel Your Card

To cancel your Country Bank debit/ATM card during non-bank hours, report a lost or stolen ATM or debit card, or cancel a card because of fraud, please call 800-528-2273.

REPORT MISSING CARD

OUR MAILBOX IS OPEN

CONTACT US BY MAIL

Contact Country Bank or mail documents to our main office: 

15 South Street, Suite C 

Ware, MA 01082-2003

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ORDER CHECKS AT DELUXE.COM

Order or reorder your Country Bank checks at Deluxe.com. Choose from hundreds of designs and have them shipped straight to your home!

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BANKING MADE SIMPLE

FREE BANKING RESOURCES

Reach your goals faster with free financial tools and resources.

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Using Credit

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How Does Amortization Work

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